Privacy Policy

This Privacy Policy describes how Aurenne (“we”, “us”, “our”) collects, uses, stores and shares your personal information when you visit aurenne.us, place an order, or contact our customer support team.

Information We Collect

  • Personal Identifiable Information: Your full name, shipping address, billing address, email address, phone number, and checkout details. We do not store your full credit card information; payment processing is securely handled by Shopify and authorized payment processors.
  • Automatically Collected Data: IP address, browser type, device information, browsing activity, cookies and analytics data to improve our website experience.
  • Voluntary Information: Support messages, order notes, feedback and survey responses you send to us.

How We Use Your Information

  • Process, fulfill, ship and track your yoga apparel orders.
  • Send order confirmations, shipping notifications, updates and customer support replies.
  • Send promotional emails only if you opt in; you may unsubscribe at any time.
  • Prevent fraud, secure our store, and meet legal requirements.
  • Improve our yoga wear collection, website design and customer service.

Sharing Your Information

We only share your data with trusted third parties required to complete your purchase, including Shopify, payment processors, shipping carriers and analytics tools. We do not sell your personal data to third parties for advertising. We may disclose your information when required by law, court order or official government request.

Cookies

We use cookies to remember cart details, save preferences, analyze traffic and support checkout. You may disable cookies via your browser settings, though some website functions may not work properly.

Your Rights

As a Florida resident, you have rights under the Florida Digital Bill of Rights. You may request access to, or deletion of your personal data, or opt out of marketing communications by emailing support@aurenne.us.

Data Security

We follow standard industry security practices to protect your personal information. No online transmission or storage is completely secure, and we cannot guarantee absolute data security.

Children’s Privacy

Our website is intended for customers aged 18 or older. We do not knowingly collect personal information from children under 13 years old.

Contact Us

Aurenne 817 Nevada Dr NE, Palm Bay, FL 32907, United States Email: support@aurenne.us Phone: 786-423-5243